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Category Archives: Operations & Cost Control
Track costs with weekly reports to greatly increase profits
Monthly profit and loss reports are important for overall financial planning and to compare with previous month and year results. Weekly reports are focused on current results and are used by management to review previous week’s performance. Continue reading
It’s Time To Get Serious About Card Data Security
Of all the data security breaches that took place in 2010, 40% occurred within the hospitality industry.* Surprised by this number? You shouldn’t be. Continue reading
Tips for management success: How to get your team on board
What’s up for your operation this year? A new POS system? New features? Better organization? Streamlined service checkpoints? Whatever you’ve determined needs a change this year, congratulations! As we all know, change is more than inevitable, it’s critical. Continue reading
Customer feedback: Why you need it and how to get it
Customers complain more than they praise. Everyone in this business knows that. But is there more to complain about? Or are customers only motivated to speak up when they’re annoyed? Continue reading
Voluntary employment separation guidelines
An employee quits … And now you get an unemployment claim. What’s going on? The …
