System Requirements
Review the minimum and recommeded requirements for your camera, operating system, upload/download speeds, RAM, ports, microphones, and browsers.
Type | Minimum | Recommended |
---|---|---|
Internet Connection | Wifi Connection | Wired Connection |
PC Users | Windows 10 (Windows 10 S mode is not supported) The Guardian browser requires 64-bit Windows 10 | Windows 10 (10 S mode is not supported) |
Mac Users | MacOS 10.13 (Oldest Still Maintained Version) | MacOS 10.15 |
CPU | more than 2 core CPU less than 85% CPU Usage | more than 4 core CPU less than 50% CPU Usage |
Webcam | 640x480 resolution | 1280x720 resolution |
Internet Download Speed | 1 Mbps | 12 Mbps |
Internet Upload Speed | 1 Mbps | 3 Mbps |
RAM | 4 GB less than 95% Ram Usage | 16 GB less than 90% Usage |
Screen Resolution | 1366 x 768 | 1920 x 1080 and above |
Chromebook Users (Only available for Record+ service utilizing the ProctorU Chrome or Firefox extension) | Chrome device is running the latest version of Chrome OS. | Chrome device is running the latest version of Chrome OS. |
Additional Requirements:
- A functioning microphone (some web cameras have them built-in); the microphone should not be part of headphones.
- Headphones are generally not permitted, check with your testing organization to determine if headphones are permitted
- A compatible browser: Guardian (If applicable), Google Chrome, or Mozilla Firefox
- If you are using a work-issued device, Admin access is required to Download